Illinois' elderly population grew to 1,925,649 reaching 16.1% of the state's population and now ranks sixth among the states behind California, New York, Texas, Florida, and Pennsylvania.
Needless to say, United Safety Transfer is proud and prepared to continue serving our growing elderly population!
Yes, absolutely! United Safety Transfer strictly provides non-emergency medical transportation. However, that does not mean we don't support the mission of area hospitals. To the contrary, in addition to providing discharge transportation, we frequently take patients and residents of various skilled care and nursing facilities to area hospitals for a wide variety of treatments, procedures, follow-up appointments, and more.
Hospitals and medical centers that we frequently support include Copley Memorial Hospital, Rush Copley Medical Center, Edward Hospital - Main Campus, Advocate Health Care, Edward-Elmhurst Heart Hospital, Ascension Mercy, Northwestern Medicine Central DuPage and more!
If you are a private pay client requiring non-emergency medical transportation, you will pay on the day of transport. If you have an established account or signed United Safety Transfer Services Agreement, you will be invoiced as per the terms of the Agreement.
We currently accept cash, check, or credit card.
To ensure proper accommodations, we request 24-48 hour advanced notice. However, we always do our best to accommodate short-notice requests. Please feel free to contact our office for availability.
Yes, with advanced notice we work to provide evening and weekend hours.
Absolutely! For your comfort and concern we welcome one family member or staff attendant to accompany you to appointments. Please inform our office of your companion when scheduling your appointment.
We will work to accommodate all reasonable requests. However, please understand that our primary mission is to safely and securely transport you to your appointment. Our drivers cannot be delayed in moving or carrying extra items. Further, for your safety, we cannot have unsecured items in the vehicle.
Yes, of course. Your comfort is our desire. We welcome you to remain in your manual or electric wheelchair during transport.
Yes, absolutely. Unlike other curb-to-curb or door-to-door services, to ensure your safety, we are a door-through-door service. This means we will take you from inside your residence to inside your appointment.
Because of our busy schedule, drivers will return once your appointment is complete. Out-of-area transports requiring our driver to wait will incur a “Waiting Fee.”
No! Please contact us ONLY when your appointment is complete and we will expeditiously dispatch a driver for your return. If we arrive and you are not ready, causing our driver to leave, it can possibly lead to a longer wait time.
We welcome your feedback and suggestions for improvement. Please feel free to contact our office to share your thoughts and experience.