PROVIDING LOCAL & LONG DISTANCE MEDICAL TRANSPORTATION
Based in Batavia, IL, United Safety Transfer (UST) proudly provides local and long distance non-emergency medical transportation needs throughout Kane County and beyond.
UST was founded by a diligent and hardworking husband and wife team, Curt and Sheina Croson. After serving many years in the medical industry in a host of hospital and nursing home settings, Sheina witnessed firsthand the lengthy wait times for assisted transportation. Inspired to provide a more reliable and cost effective transportation solution, Curt and Sheina launched UST to serve area clients, families, and facilities.
Unlike other services operating as a curb-to-curb service, UST is committed to safely escorting you or your loved one from your residence or facility to a clean and comfortable vehicle. On arrival at your destination, our trained staff will escort you to check-in.
In leveraging years of professional experience, UST continues to build and cultivate strong relationships with facility staff, patients, and families. Rather than focusing exclusively on volume and profits, UST is keenly focused on providing exceptional and timely customer service with the compassion you and your loved ones deserve.
Founders of United Safety Transfer, Curt and Sheina Croson.
Our Mission
To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns.
We accomplish our Mission through:
- Effective strategic planning with an emphasis on controlled growth
- Recruiting, training, and retaining competent and capable staff and employees
- Utilizing state of the art ADA-compliant vehicles and equipment
- Developing effective and mutually beneficial strategic partnerships throughout our community
- Maintaining a flexible posture poised to adjust to various client, facility, and market needs
We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long distance transportation, effective planning and communication between dispatch and key facilities is paramount.
We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.
Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:
- Customer intake
- Preparation of daily schedules and trip manifests
- Effective driver management and scheduling
- Trip management and oversight
- Coordination with facility personnel
Contact us with questions or to make your reservation. We look forward to serving you!
United Safety Transfer is an Equal Opportunity Employer headquartered in Batavia, IL. We are a Better Business Bureau accredited business, a proud member of the United Medical Transportation Providers Group (UMTPG), a certified Women Owned Business, a certified Minority Owned Business, and a certified Veteran Owned Business. We are committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.
On behalf of our leadership team and all of United Safety Transfer, we welcome the opportunity to meet, greet, and learn how we can serve your transportation needs. Please feel free to contact us with your questions and to make reservations at (630) 701-8978.